Careers

Position Summary

Receives, stages and processes vendor truck deliveries and assists with furniture deliveries and installations in customer facilities. Accountable for noting shortages and damages and safe and damage-free installations.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Responsible for activities associated with the receipt of all shipments including counts,
overages/shortages and freight damages.

• Responsible for managing accurate product pulls for all shipments out of the warehouse for delivery, outbound freight.
• Ensures that product is handled with care and that customer’s property is protected and undamaged.
• Ensures that all departmental paperwork is processed in a timely manner.
• Responsible for returned goods processing.
• Responsible for daily warehouse housekeeping activities; sweeping, trash removal and organization of the space.
• Able to successfully unload, stage, de-trash product, assemble and place product per approved plan without damage to product or customer work site.
• Able to clean installation site without damage to product or site.
• Willingly follows all instructions given by designated crew leader.
• Responsible for courteous and professional attitude during installations with both internal and external customers.
• Responsible for equipment and tools issued by ICS.
• Photograph and report any damage to product and or the facility to the Crew Leader.
• Maintains personal hygiene, dress code and adheres to all company policies and procedures.
• Follow all safety procedures.
• Contributes to team effort by accomplishing related results as needed.
• Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or G.E.D. equivalent required
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common
  fractions and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral
  instructions. Ability to handle problems involving a few concrete variables in standardized situations.
• Ability to communicate effectively with internal and external customer.
• Must have a valid driver’s license.

Physical Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is required to use hands to finger, handle, feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally move more than 100 pounds using proper equipment.

The work environment characteristics described here are representative of those an employee encounters while performing their duties. The employee must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands. Occasionally exposed to wet and/or humid conditions, outside weather conditions, extreme cold and extreme heat.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

This company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Position Summary

Responsible for net revenue growth towards the sales of products and services to all assigned accounts including: the generation of new business through effective networking techniques; existing client retention, client management strategy and oversight; and overall client relationships. To sell integrated workspace solutions including architectural products, furnishings and technology products that enable clients to achieve their desired business results.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Manage existing client relationships and look for opportunities to increase the company’s share of wallet by establishing and monitoring ongoing service and renewal approaches.
• Uncovering customer needs and translating those needs into sales of products and services by Interior Contract Services.
• Manage the quote process through qualification of accounts and aligning Company solutions including products, services and professional capabilities.
• Works consistently with team members including leadership, design, sales administration and operations to completely satisfy customer needs.
• Become a workspace subject matter expert.
• Be knowledgeable on the products and services of many vendors, including but not limited to Teknion.
• Utilize CRM software and Operating System to manage opportunities, plan sales and projections.
• Conduct campaigns to improve client relationships through seminars, roundtables and other promotional and educational programs.
• To provide accurate sales forecast.
• Maintain customer profile database.
• Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills and Abilities)

• Bachelor’s degree in business or marketing and/or 3 to 5 years proven business-to-business sales
  experience with complex offerings preferred.
• Results and performance driven with a proven history of team success.
• Requires a minimum of one year of training/education for a candidate with no prior office furniture
  industry experience.
• Must have excellent interpersonal and communication skills, with the ability to relate to many social
  styles and adapt readily in multiple work environments.
• Knowledge of Salesforce or similar CRM platform.
• Excellent organizational and planning skills; ability to handle complex multiple projects simultaneously.
• Ability to listen and respond to customer needs.
• Ability and willingness to get involved in the community in leadership positions a plus.
• Ability and willingness to entertain clients before or after business hours.

Physical Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is required to use hands to finger, handle, feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Ability to travel to client sites. Ability to carry binders and supplies.

The work environment characteristics described here are representative of those an employee encounters while performing their duties. The employee must be able to work in a fast-paced environment with a demonstrated ability to juggle and prioritize multiple, competing tasks and demands. The ability to work in building sites under construction; new construction; warehouse and storage areas; old occupied and unoccupied facilities.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

This company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.